Support Service Agreement

  • Exclusive

    The Service Agreement is exclusive to every company, since  the Type of Support and Scope are defined by the client.

    No Hour Limit or Hierarchy

    The Service Agreement does not encompass a  Hour Limit or Service Agreement Hierarchy. All our clients are a priority. Every time the company needs support, all it has to do is to get in touch with us.

    Team of Specialized Consultants

    Our team is made of qualified professionals with skills refined for over 10 years’ experience, specialized in Management and technically certified.

    Request for Proposal.

  • The Support You Need

    Each company may subscribe  the services  which best fit their needs and define the Support Type:

    LEAN logo rgb bullet Remote Support: - Support by phone, internet or email;

    LEAN logo rgb bullet Onsite Support - Onsite support with included displacements;

    LEAN logo rgb bullet Consulting Support - Onsite proactive support according to annual planning and agreed frequency;

    LEAN logo rgb bullet Lean 24 - 24/7 availability to subscribing companies.

    Request for Proposal.

  • Support That Suits You

    The Support Scope is also subscribed by the company to fit their needs:

    LEAN logo rgb bullet ERP & Invoicing Software- Primavera BSS;

    LEAN logo rgb bullet Hardware: - Servers, workstations, backup systems, printers and other peripherals;

    LEAN logo rgb bullet Systems- Operating systems, security, backup, productivity ane email software;

    LEAN logo rgb bullet Web Contents – Content Management Systems.

    Request for Proposal.